EXPERIENCE
DENNY RICATTI
Marketing Account Manager
An experienced Account Manager specialized in digital marketing. Skilled in managing customer accounts and project management. Providing clients with an expertise in B2B & B2C marketing solutions for over 15 years. Delivering business support to companies by helping to manage their accounts, plan their campaigns, and produce successful results. Effectively communicating with the creative team to maintain daily goals, ensure customer satisfaction, and improve productivity.
A knowledgeable leader with an ability to provide an exceptionally developed understanding of both marketing & sales, as well as the technical know how of producing high-end creative multimedia production. Inclusively also encompassing advanced technical training and proficiency in: digital marketing, project management, branding, e-commerce, web development, graphic design, & media advertising, WordPress, Shopify, Amazon, GoDaddy, Google Analytics, Microsoft Office, Adobe Creative, Klaviyo, MailChimp, Salesforce, Asana, and more.
Marketing Account Manager | The Tridecagon | Miami, FL | 2021 – present · Managing and servicing client accounts while maintaining business relationships · Providing project updates, making sure to meet client’s needs and expectations · Delivered digital marketing solutions to promote client products & services · Work closely with creative marketing team to ensure successful campaigns · Communicating with existing or new clients to develop their account
Sales Account Executive | Creative P.L. | Miami, FL | 2018 – 2020 · Contracted several new client accounts for their business marketing solutions · Worked with existing client accounts to ensure they will renew their contracts · Generated over $130,000 of company revenue in just the first 6 months of sales · Provided marketing strategy, direction, and consultation for client brand content
Sales Account Manager | Biscayne Times | Miami, FL | 2016 – 2019 · Account management for media advertising sales and digital marketing services · Offered clients advertising products & services for newspaper ad placements · Helped clients to build brand awareness, net sales, and customer engagement · Editorial content management for customer campaigns and sale promotions
Web Manager & Designer | Crescent Heights | Miami, FL | 2013 – 2016 · Managed the company web department for all web development projects · Led a team of creative talents providing them with leadership and direction · Produced and delivered hundreds of campaign assets for real estate firms
Sales Executive | Convenient Addressing | Sunrise, FL | 2010 – 2013 · Selling top quality postal mailing equipment, supplies, and services · One-on-one business interactions with clients for on/off site delivery · Drafting and processing customer invoices for the Service Department
Product Support Specialist | Ultimate Software | Weston, FL | 2008 – 2010 · Diagnose, troubleshoot, and provide support for customer technical issues · Keeping up with product knowledge to resolve tickets submitted by clients · Provided customers with general product support via the Help Desk system |
